Shipping

How much is shipping?

We charge a flat rate for shipping as follows: $5 for your first shirt and $1 for each additional shirt. For example:

1 shirt: $5
2 shirts: $6
3 shirts: $7
4 shirts: $8
5 shirts: $9
6 shirts: $10 and so on...

WE ONLY SHIP TO THE UNITED STATES AND CANADA.

How long will my order take to arrive?

We ship our shirts via Priority Mail through United States Postal Service (USPS). Please allow 5-7 days for delivery. All our packages are sent with tracking numbers to ensure that your package is not lost. Canadian orders are shipped via Parcel Post so please allow 10-14 days for delivery.

Why does it take 5 to 7 days for shipping?

We have many different designs and we cannot keep stock on everything we carry. Please take into consideration printing and packaging time.

Payments

What type of payment do you accept?

We accept Visa, MasterCard and Discover. If you do not have a credit card please contact using the contact page or live chat for money orders or phone payments.

Is your online store credit card processing secure?

Yes, our store is 100% SSL secure for your privacy and safety. We use Wells Fargo Banks online process so it’s as secure as it gets. Please visit our Privacy Policy page for details.

Special Orders

If you do not wish to order online, we can accept orders through snail mail. Just go to our website and add everything you want to the shopping cart. Go through the check out process, and when it asks for payment preference, just select "money order." Please send your cashier's check or money order (sorry no personal checks) for the total amount to:

Brownturtle.com
c/o money orders
P.O. 1480
Helendale, CA 92342

BE SURE TO INCLUDE YOUR ORDER CODE ON YOUR MONEY ORDER!

In-Store Pick Up

Can I pick up my order at your store to save on shipping costs?

We are strictly an online store as of right now. We do not have the staff to accommodate customers coming to our shop. We hope to get our product in stores in the future, but for now we are strictly online.

Free Shirt Policy

Can I choose my free shirt if I buy three or more items?

Sorry, we have to pick the free shirt based on what we currently have in stock and ready to ship at the time of your order. We will choose your free shirt based on the styles and sizes of the other shirts you've ordered.